Peer VoIP Services | Privacy and Policies

Privacy and Policy

This website (the "Company Site") is provided by Peer VoIP Services, LLC. (the "Company"). Your use of the Company Site is governed by the Terms of Use, and by your use of the Company Site you accept and acknowledge this privacy policy.

A Note about the Privacy of Children Under 13

The Company Site is not directed to or otherwise promoted for use by children under the age of thirteen (13). We or third-parties acting on our behalf do not knowingly collect or use any personal information of anyone under the age of thirteen (13).

1. What Personal Information We Collect

We receive and store any information you enter on the Company Site or give us in any other way (your "Personal Information"). This Personal Information may include, but is not limited to, your name, address, telephone number, e-mail address, and, where appropriate, credit card number. Also, when you visit the Company Site, we or third-parties acting on our behalf may place a "cookie" (a text file containing a randomly assigned number) on your computer so that we have the ability to customize the look and feel of the Company Site for you. You are always free to set your browser to notify you when a cookie is sent or to decline our cookies if your browser permits, although doing so may impede your use of certain of the Company Site's features. Using embedded tracking technology, we or third-parties acting on our behalf may also collect a variety of other information regarding your usage of our website, including your IP address, your username, your session ID, the name of the browser you are using, information regarding web pages you view, and information regarding referring web pages, when you access our website.

2. Why We Collect this Information

The Personal Information we collect from you is used to respond to your request for products and services, for provision of such products and services, to determine your satisfaction with your purchase(s) and to customize our future interactions to meet your needs. The information about your computer and/or your mobile device is used to analyze marketing statistics, identify trends and continually improve the way in which we serve you.

3. How We Use Your Personal Information

Not surprisingly, much of the value that we provide through the Company Site requires the use of your Personal Information. To be specific, we or third-parties acting on our behalf use your Personal Information in the following ways:

(a) to customize the look and feel of the Company Site for you;
(b) to internally monitor our customers' usage of the various aspects of the Company Site in order to enhance the products and services that we currently or will, in the future, offer;
(c) to send you material about topics on which you have requested more information;
(d) to provide you with technical and other support.

While we or third-parties acting on our behalf use information about our users on an aggregated basis and will often share such data with unaffiliated third parties, this information, by its aggregate nature, contains none of your Personal Information. When we refer to an "unaffiliated" third party, we mean one that

is not controlled by us,
does not control us, and
is not controlled by the same party controlling us.

4. When We Disclose Your Personal Information

Except as explicitly stated in this privacy policy, we or third-parties acting on our behalf will not disclose to unaffiliated third parties any of your Personal Information without first obtaining your consent. We or third-parties acting on our behalf do and will continue to disclose your Personal Information to unaffiliated third parties in the following circumstances:

if required by law, regulatory or court order, or legal process
if we determine that doing so would be in the public interest (i.e., if we were to suspect that you were using the Company Site in connection with the commission of a crime);
in connection with a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation of the Company;
if you provide such information to us in connection with a promotion of a good or service offered by a third party, for purposes of such promotion, including, without limitation, sharing such information with that third party;
to provide you with certain services on the Company Site that are provided by such parties, as reasonably required to provide such services and;
in the context of working with third-party contractors engaged by us in the provision of the Company Site or related matters.

5. Correcting Your Information

You can ensure that your account information is correct and current by reviewing and updating it at any time. You may do so as often as necessary by sending an e-mail to support@peervoip.com, and we will assist you in updating your information.

6. Email Referrals

If you choose to use any website referral function (as may be provided by the Company from time to time) to tell friends about the Company Site, you will be required to provided your name and email address and the email addresses of your friends. The form automatically sends your friends a one-time email inviting them to visit the Company Site. We do not access or store this information, except to send the invitation to visit the Company Site. By using the referral form you are authorizing us to contact your friends on your behalf and to list your name and email address as the referring party.

7. Security

We take precautions involving physical, electronic, and managerial controls to protect from loss, misuse, unauthorized access or disclosure, and alteration any of your Personal Information in our possession. We may employ industry-standard Secure Sockets Layer encryption when requesting certain financial Person Information from you. We do not, however, use such encryption during your day-to-day use of the Company Site. You should note that the confidentiality of any information transmitted over the Internet cannot be guaranteed.

8. Links to Other Sites

You should be aware that this privacy policy applies only to the Company Site. Importantly, it does not apply to any other web or other sites to which a link may be provided as part of the Company Site. We cannot control and are not responsible for the actions of third parties operating such sites. You should not take the existence of an affiliation with, or a link from, the Company Site to any such other site to mean that it has a privacy policy similar to this one. You should review the privacy policy of any such site.

9. No Data Transmission Guarantee

There is no method of data transmission that can be guaranteed against any interception or other type of misuse, every time. We or third-parties acting on our behalf do not ensure or otherwise warrant the security of information that you provide. We do use the tools that are commercially available to secure our systems, monitor them and adopt new and better tools as they become available. Also, we or third-parties acting on our behalf cannot vouch for the privacy measures of other websites or wireless networks, should you visit them via a link from the Company Site. Our provision of hyperlinks is for your convenience and does not imply that the Company endorses or has an association with the linked sites. Please note that if you transmit your information using an on-device client, your information will be traveling over the wireless network provided by your network provider and the Company cannot ensure the privacy of your information when it travels over such third party networks.

10. Changes to This Policy

As our business is a very dynamic one, we need to be able to make revisions to this privacy policy. Consequently, we reserve the right to change this privacy policy at any time without notice to you. Please check back here from time to time, especially before you provide your Personal Information via the Company Site, so that you are always up to date on this important issue. Your continued use of the Company Site constitutes your agreement to and acceptance of the privacy policy and any changes to it.

User Agreement (The user agrees to the Terms below)

Welcome to Peer VoIP Services user Agreement. This Agreement describes the terms and conditions applicable to your use of all services ("Services") from ("Website - www.Peer VoIP Services.com"). You acknowledge that you have read, understood, and agree to be bound by all terms and conditions of this Agreement, as well as any additional rules or policies that are or may be published by Peer VoIP Services from time to time. This Agreement in addition to any other rules and policies, make up the complete and exclusive Agreement between you and Peer VoIP Services, regarding the use of services and supersede and govern all prior proposals Agreements or other communications. We may amend this Agreement at anytime by posting the amended terms and conditions on the website. Unless otherwise stated, all amendments will be effective immediately upon posting on the website. This Agreement may not be otherwise amended except in a writing signed by both parties.

1. Usage of the service.

To use the service in accordance with these terms and conditions as may be varied by Peer VoIP Services either by written notice or by notice published in the national press from time to time.
Not to contravene the Telecommunications Act 1984 or any relevant regulations or the provisions of any other applicable legislation or statutory instruments (including any amendments or modifications thereof).
To indemnify Peer VoIP Services against all liabilities, claims, damages, losses and expenses arising from any breach of the customer's undertakings in the first two points above.
To give written notification to Peer VoIP Services of change in address.
In the event that the Peer VoIP Services fails to operate and the customer diverts traffic to another carrier, Peer VoIP Services will not be responsible for that carrier's charges.
Neither party shall be liable to the other in contract or otherwise for any loss of business, contracts, anticipated savings or profits or for any other indirect or consequential loss whatsoever provided however nothing shall exclude or limit liability for death or personal injury caused by negligence.
Disclosure of account details to persons other than the authorized employees of Peer VoIP Services is entirely at the customer's risk.
The customer shall be liable for all charges and fees arising from the use of the account whether authorized or unauthorized, unless such unauthorized use is solely attributable to an act or omission on the part of Peer VoIP Services.
Peer VoIP Services will use its reasonable endeavors to provide its service to the customer. However, when Peer VoIP Services is unable to provide its service to the customer, the customer is free to utilize another telecommunications service until access to Peer VoIP Services is reinstated. Peer VoIP Services will not be held liable for ANY charges or damages to the customer should the customer be prevented from accessing the Peer VoIP Services system.
Usage charges will be at the rates shown in the web site of and the price is subject to change without prior notice.
Peer VoIP Services reserves the right to use an alternative payment method where necessary. Any bonus or promotional credit entered on an account shall be non-refundable.
Peer VoIP Services reserves the right to close an account with a customer for any reason, and subject to clauses mentioned above, will return credit unused at that time.
Due to any networking technical issues there could be a possibility that sometimes the billing looses the control in that instance customer might overdo the calls, in that case the balance might go negative (E.g. During this time, Peer VoIP Services will have a right to charge the customer's credit for the value of excessive usage during that period and to inform the customer about the same. If a customer has a balance of $5 in his/her account and during that time for any reason customer uses more than $15 then the account will go negative by $10 which is due from the customer to Peer VoIP Services.)
Customer can use all the registered ANI (American Number Identification) numbers to make calls to any destination provided by Peer VoIP Services as long as he/she has the credit to make calls. However there is also a facility of using a non registered ANI (Incase of roaming customer). In that case customer need to use the 6 digit account number and 4 digit PIN number for extra security for you in order to prevent fraudulent usage by an unknown person. Please obtain the PIN number from our customer care by calling Toll-Free number or by sending an email. the account usage we expect customers to change the PIN numbers directly from our website in your login home page. For security reasons we advice you to change your PINs frequently to avoid any fraudulent use by any third party or person. Peer VoIP Services will not be held responsible for such losses arising out of unauthorized usage of the services.
Removing or replacing any CLI (register phone number) it must be charged for $2.If you want add more than five CLI it must be charged for $5(for each CLI).
Rates are constantly being reviewed and may change without notice.

2. Call records.

The customer agrees that Peer VoIP Services’s records are conclusive evidence of the customer's use of the service and the charges payable. The customer accepts that use of the Peer VoIP Services facility (our long distance service) by any person making telephone calls from telephone number(s) registered by the customer or the account and PIN number shall be deemed to be authorized by the customer and that the customer shall pay any charges arising from such use. We advice customers to not to disclose the account and PIN numbers to any third person. To keep better security of call customer care to change the PIN numbers. Peer VoIP Services will not be liable to customer for any claim from a third party service provider for the similar services obtained by customer. Customer is solely responsible for all third party providers bill for their usage of services.

3. Validity.

If any term or provision, or portion thereof, of this Agreement shall be invalid or unenforceable, to that extent it shall be deemed omitted or omitted to the extent necessary to render it valid and enforceable, the remainder of the Agreement shall remain unaffected and in full force and effect.

4. Membership eligibility.

Our Services are only available to individuals who can form legally binding contracts under applicable law. Our Services are not available to minors under the age of 18 under any circumstances. If you do not wish to use our Services, please do not use the Web Site. Peer VoIP Services may refuse Services to anyone at anytime, at our sole discretion. To be an eligible member of Peer VoIP Services you as the user must provide to Peer VoIP Services with your legal first and last name, billing address, city, state, country, postal code, and e-mail address. Should you knowingly falsify any of the required information, your account shall be terminated immediately with or without prior notice.

5. Fees.

There are no fees to become a member of Peer VoIP Services. It's free signup and become a Peer VoIP Services member. All registered users can utilize all of the great features My Account offers at no cost.

6. User conduct.

You understand that all information, data, text, messages or other materials, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such content originated. This means that you, and not Peer VoIP Services, are entirely responsible for all content that you upload, post, email, transmit or otherwise make available via the Services. Peer VoIP Services does not control the content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Services, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will Peer VoIP Services be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.

You agree to not use the Services to:

Upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
Impersonate any person or entity, including, but not limited to, an Peer VoIP Services official, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Intentionally or unintentionally violate any applicable local, state, national or international law, or any regulations having the force of law;
Stalk" or otherwise harass another User; or
Collect or store personal data about other users.

7. Indemnification.

You agree to release, indemnify, defend and hold harmless Peer VoIP Services , its subsidiaries, affiliates, officers, directors, employees, agents and advisors, from and against any and all losses, liabilities, claims (including claims without legal merit or brought in bad faith), demands, damages, costs or expenses, causes of action, suits, proceedings, judgments, awards, executions and liens, including reasonable attorneys' fees and costs (whether brought by third parties or otherwise) (collectively, "Claims") due to or arising out of your use of or conduct on this Web Site or the service. Peer VoIP Services reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, and in such event, you shall have no further obligation to provide indemnification for such matter. Peer VoIP Services will not be liable to pay to customer for any third party claims towards customers bill.

8. Remedies for misuse of your account.

Without limiting any other remedies Peer VoIP Services may terminate or suspend your account and status as a Member if you misuse your account or any services.

9. Referral program.

The referral program is designed to provide maximum benefits to Peer VoIP Services's esteemed customers for promoting the Peer VoIP Services. Since this program is designed to promote the service only if you are satisfied. The referral credit accrued from the referral service will be reversed if your friend/referee who purchased using your referral code cancels the account and claims refund of the same.

10. Cancellation and refund policy.

The services can be cancelled if you are not satisfied with our services and the balance amount if any can be refunded provided you purchase this service directly from Peer VoIP Services website or through our technical support or through online recharge using your registered phone. You can cancel the account anytime and claim for the refund of the balance amount before 45 days of purchase or expiry date of the account whichever is earlier. Please note that all refunds are subject to the deduction of transaction charges which are $3 for transactions below $50, $5 for transactions below $100, $8 for transactions below $150, $12 for transactions below $200,$16 for transactions below $250,$20 for transactions below $300 and $24 for transactions above $300 irrespective the amount of refund claimed.

11. Accuracy of information submitted to Peer VoIP Services.

You are solemnly responsible for the truth and accuracy of all information you provide publicly or privately to us or other Users during the registration, or in any public message area, including but not limited to chat, discussion forms, and your e-mail. Your Information: (a) shall not be fraudulent; (b) shall not infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (c) shall not violate any law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising; (d) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (e) shall not be obscene or contain child pornography or, if otherwise harmful to minors; (f) shall not contain any viruses, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; and (g) shall not link directly or indirectly to any other site; (h) shall not contain any item that, by paying to us the listing fee or the final value fee, could cause us to violate any applicable law, statute, ordinance or regulation. d. Our current privacy policy ("Privacy Policy"), is incorporated herein by reference, subject to the terms of Paragraph 17(c) above. Peer VoIP Services will only use your information in accordance with our Privacy Policy.

12. Ownership of data.

You acknowledge and agree that Peer VoIP Services owns all database information, collective and similar rights, title and interests worldwide and other proprietary information databases, and all information.

13. Peer VoIP Services intellectual property.

No User shall receive any right, license or permission to use, manipulate, reproduce any of the Peer VoIP Services trademarks, copyrights content, or other intellectual property rights without the prior written permission of Peer VoIP Services

14. Breach and Failure to Perform.

Peer VoIP Services reserves the right to suspend, delete, terminate any current and future accounts by a user who violates any of the above terms and regulations of use of the Web Site. We reserve the right to perpetually suspend or terminate your use of our Web Site or your status as a member, if you breach this Agreement, or if we are unable to verify or authenticate any information you provide to us.

15. Representations and warranties.

You represent that all information provided by you in connection with your use of the Services is accurate and current. THE SERVICES ARE PROVIDED TO YOU "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR a PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from jurisdiction to jurisdiction. No Warranties. THE SERVICE AND THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT IS PROVIDED "AS IS" AND "AS AVAILABLE" WITH NO TECHNICAL SUPPORT OR REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR a PARTICULAR PURPOSE, SYSTEM INTEGRATION, TITLE AND NON-INFRINGEMENT. IN PARTICULAR, BUT WITHOUT LIMITATION, Peer VoIP Services DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Peer VoIP Services DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE, IN TERMS OF ITS CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE. YOU UNDERSTAND AND AGREE THAT YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THIS SITE AND THE SERVICE, INCLUDING, BUT NOT LIMITED, USE THAT RESULTS IN DAMAGE TO YOUR COMPUTER OR LOSS OF DATA.

16. Release.

In the event that you have a dispute with a Buyer, Seller, or any other User, you hereby acknowledge and agree to release Peer VoIP Services and its agents and employees from any claims, demands and damages (both actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

17. Limitation of liability.

YOU ACKKNOWLEDGE THAT SINCE WE, Peer VoIP Services, ARE a RESELLER, WE ARE NOT LIABLE FOR ANY 3RD PARTY (CARRIERS & SUPPLIERS) CARD OBLIGATIONS DUE TO RATES, QUALITY, AND ALL OTHER INSTANCES. YOU ACKNOWLEDGE AND AGREE THAT Peer VoIP Services WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF Peer VoIP Services HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL Peer VoIP Services 's MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW

18. General compliance with laws.

You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Services, including, but not limited to, your bidding on, listing, purchasing, of selling of a Registration.

19. Arbitration

Any controversy or claim arising out of or relating to this Agreement shall be settled by binding arbitration in accordance with the commercial arbitration rules of the British Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in United Kingdom by a panel of one arbitrator, and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Either you or may seek any interim or preliminary relief from a court of competent jurisdiction in United Kingdom necessary to protect the rights or property of you or, pending the completion of arbitration.

20. General

Your rights and obligations and all actions contemplated by this Agreement shall be governed by the laws of the United Kingdom, as if the Agreement was a contract wholly entered into and wholly performed within the State of Hounslow.

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

The failure of Peer VoIP Services to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by Peer VoIP Services of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of this Agreement shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole. Peer VoIP Services will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of register.com as reflected in the original provision.

You acknowledge and agree that, to the extent necessary, it is your responsibility to: (a) provide all equipment, including a computer and modem, necessary for you to establish a connection to the Internet; and (b) provide for your own connection to the Internet and pay any telephone service fees associated with such connection. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

TERMS FOR SPECIAL LIMITED CALLING PLANS

These Terms should be read in association/addition to the standard terms & conditions of Peer VoIP Services (“Company”) for using its services.

1. Service description:

Special Limited India Calling plan is currently available to make only outgoing calls to India from All Countries. All accounts have limited usage based on normal personal calling of any user. Normal personal calling is defined as calling 12-15 times a week with a conversation time of about 30-40 minutes each time. limited India Calling plans are based on giving a user an limited usage based calling against the standard per minute billing. This gives a person enough time to make use of a service beyond the normal usage. We do not restrict the different India nos. to be called by the user but the assumption is that a normal user calls between 1 to 20 different numbers. When a user calls over 20 different numbers then account holder is not a normal user. However we do consider the occasional higher usage during holidays/special occasions. Customer using excessively may be upgraded to a higher usage business plan available at company’s discretion. If the usage is abnormally high or customer is found abusing the service then such customer may be barred from the service. Company is obliged to protect the integrity and quality of its network and will take all the necessary steps to block any unwarranted abuse of its service. It is totally at the discretion of the company to determine who is abusing the service and if they should be banned from usage or not. Company reserves the right to act without any notice to block such users in order to keep the high availability of the service with quality to its other users. In case user has higher requirements for business, he/she can call our customer support for special customized plans suitable to his/her requirements.

2. Validity/payment/Recharge:

The service is a pre-paid service only and is available as long as there is payment in full made for the service period in advance and the user agrees to the terms and conditions of the service. The validity of the plan is 30 days.

3. We do not provide call details online or as a bill

or user for viewing purpose since this is not a per minute service. We can only give details, upon written request, of total minutes used in a given timeframe and total numbers of unique calls made against a payment of minimum balance 5.

4. Cancellation:

plan once used after activation is considered acceptance of the plan and its terms by you. Cancellations and refunds are not allowed in limited plans anytime after activation and usage of the plan.

5. Toll Free Access is not available at this time for limited India calling plans.

6. Calling India Numbers. .

The customer can make limited India calling from its registered telephone number with Peer VoIP Services and it can not be changed by the customer. limited plans are not meant for sharing and for this reason changes in registered telephone number are not allowed. However at the time of next recharge customer has the option to change its registered telephone number.

7. Access from payphone is not offered on limited plans.

8. Reporting an Unresolved Charge Dispute with Credit Card Company.

While every care has been taken in the development of limited India Calling plans to avoid such a situation, we recognize our valued customers’ right to report unresolved disputes on charges to his/her credit card company. The Company sincerely wishes to maintain good and lasting relationship with its valued Customer and so it is advised that the customer discuss first the transactions in question with Company’s Customer Support by phone or email. Company maintains detailed log on every call and payment transaction by every customers. So we see no reason why any dispute can not be solved by mutual discussions. If in case of dispute based on incorrect information is reported by the customer to its credit card company and is proved to be so, the customer agrees to be charged a £50.00 processing fee per erroneous dispute from his/her credit balance with company. In case of shortage of fund in customer account the balance may be collected from the customer through legal action, if needed. Excessive number of disputes may result in the cancellation of the customer account with the company.

9.Peer VoIP Services reserves the rights to withdraw or alter the limited India calling plan at any time without prior notice.

Customer Service Contact Information matching the information provided on your PayPal account - including a valid telephone number, email address and post address

Customer Service Number: +1-888-392-8420
Customer Care Email Address: info@peervoip.com

Customer Service Contact Information matching the information provided on your PayPal account - including a valid telephone number, email address and post address